FAQ
General Information
General Information
What is HycoJet?
What is HycoJet?
HycoJet is an eco-designed showerhead that significantly reduces water consumption without sacrificing comfort. Its micro-jet technology optimizes pressure to deliver a controlled flow (up to 75% less water than a conventional showerhead). It installs in 60 seconds, without tools, is G1/2" compatible (universal standard) and its anti-scale design facilitates maintenance. Developed in Switzerland, HycoJet equips homes as well as professionals (hotels, campsites, residences).
What makes the HycoJet knob unique?
What makes the HycoJet knob unique?
It's the most ecological and economical on the market, while maintaining the power and comfort of your daily shower.
Where is the HycoJet knob designed and manufactured?
Where is the HycoJet knob designed and manufactured?
The HycoJet knob was developed and tested in Switzerland, and is manufactured at our branch in China.
How do I install the HycoJet knob?
How do I install the HycoJet knob?
It's very easy to replace your current knob with the HycoJet knob. Unscrew your knob from the flexible tube, replace the gasket with the one supplied with the HycoJet knob and screw it onto the flexbile.
How to choose between HycoJet 2l/min and 4l/min?
How to choose between HycoJet 2l/min and 4l/min?
The 4 l/m will meet all your needs: comfort, water and energy savings. The 2 l/m is more extreme and further reduces water consumption, but you lose a little comfort.
Is the Hyco knob sensitive to limescale?
Is the Hyco knob sensitive to limescale?
Efficiency: not sensitive to limescale and a powerful jet!
The Hycojet's secret? Its three perfectly-sized rotating turbines, each of which generates two water jets. This innovative design prevents limescale build-up.
Self-cleaning impellers: when the tap is turned off, they continue to turn briefly to remove the last drops of water and prevent deposits.
The result is a powerful jet of water and longer life for your knob.
At what pressure were the 2l/min and 4l/min knobs measured?
At what pressure were the 2l/min and 4l/min knobs measured?
Consumption for the 2 types of knob was measured at 2 bar pressure. Pressure found in 70-80% of homes.
Shipping & Returns
What is the delivery time?
What is the delivery time?
Our distribution center in Paris handles deliveries to the European market. We also have a depot in Switzerland for deliveries throughout the country. Delivery time is about 3 working days.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free shipping on all orders over $100.
What is your return policy?
What is your return policy?
If you are not completely satisfied with your purchase, you have 30 days after receipt to return it to us. To start the procedure, use this link: https: //customer-portal.hive.app/fr/hycojet.
The refund will be made to the original means of payment, minus the cost of return, which remains your responsibility.